Design of the two-way radio system had to take into account the hazardous nature of the environment. Motorola’s range of ATEX DP4801Ex portables met that challenge head on, delivering high quality audio, integrated GPS, text messaging and full-colour displays with day/night mode to make reading text messages easier.
The deployment of extra base stations throughout the facility helps to eliminate several blackspots and in a clever twist of technology, a custom-built Call Point was designed.
This Call Point is used by the on-site fire warden to communicate with port staff and has at its core, Motorola telemetry radio. Once activated, radio signals can remotely open the jetty gate on demand.
The five-year managed service brings management and monitoring of the radio system to a new level, with a greater degree of proactivity. And a managed service financial model, negates the need for large-scale, upfront investment as the cost is spread over a five-year cycle.
“We designed a robust solution based on best-in-class Motorola Solutions technology. Motorola’s robust design philosophy coupled with our managed service ticks all the boxes for Peter and his team.”
Mark Quinn, Managing Director, EMR Integrated Solutions.
Solution at a Glance
But the real intelligence of the solution is based on the Motorola TRBOnet Plus, a PC-based, client-server dispatch software application. This premium control room solution allows dispatchers to monitor audio, data and asset location and to interface with the system over IP. This makes liaising with radio or talkgroups much quicker, essential for highly demanding environments.
- Powerful voice dispatch between the dispatcher and remote radios, making broadcast, group, private or emergency calls quicker with programmable shortcuts.
- Easy fleet administration with live status updates and detailed reporting.
- Unprecedented productivity with functionality that allows everyday operations to be automated using defined rules and schedules for text messages, voicemails or geofencing.
- GPS tracking as radio users across the site can be pinpointed on a campus map, providing man down protection with ease.
- Auditable health and safety compliance as all system events including status changes are logged and stored.
- Seamless communication with other devices when voice communication is not possible
Benefits at a Glance
Besides the obvious benefits of delivering more robust and reliable voice communications, the new solution does so much more.
It addresses key safety concerns in relation to man down and ensures that all radio users can be immediately located on a visual map, through the MOTRTRBO administrator screen.
Unlike the previous set-up, where the individual oil companies used their own portable devices from a variety of manufacturers, the entire network is now standardised on Motorola technology, allowing for easier management.
The five-year managed service contract gives Peter and his team great peace of mind and introduces an unprecedented level of support. Individual portables and their battery life is constantly monitored and the EMR team can pre-empt issues before they even arise.
And of course, the managed service negates the need for large scale, upfront investment as the cost is spread over a five-year cycle.
A monthly report highlights data such as system utilisation and battery status. EMR also manages the relationship with COMREG, the Irish communications regulator for the purposes of licensing and compliance.
“We have a long-standing commercial relationship with the team at EMR. They have always demonstrated a deep understanding of our business that helps us to deliver for our clients.”
Peter Murphy, Managing Director, Hugh Munro & Co