Pic l-r: Mark Quinn, managing director, EMR Integrated Solutions, Derek Glynn, COO, EMR Integrated Solutions and Pearse Bradley, telemetry and SCADA manager, Northern Ireland Water on the award of a €1m/£700,000 contract to upgrade Northern Ireland Water's telemetry network. No fees for reproduction. Pic by Maura Hickey - tel: 086-8541130

Telemetry upgrade delivers better management of Northern Ireland Water’s distribution network

Northern Ireland Water enjoys better visibility and manageability of its water distribution network, thanks to a telemetry upgrade, installed and commissioned by EMR Integrated Solutions.

The upgrade involves the replacement of 900 telemetry outstations or remote terminal units (RTUs), spread throughout the province. The RTUs take data from unmanned assets such as pumping stations, service reservoirs and water treatment works and transfer it back to the utility’s central control rooms, providing better remote monitoring, diagnostics and management of the water distribution network.

Business Challenge

NIW has an estate of over 2,500 RTUs. 900 of these were rapidly approaching end of life. With some of them almost 20 years old, NIW staff were starting to encounter hardware failures in the field and it was becoming increasingly difficult to source spares. In some cases, they were forced to source replacement units based on one-off production costs, which was prohibitively expensive.

With the clock ticking, it was clear to Pearse Bradley, Telemetry and SCADA Manager with NIW that they would have to mount a large scale, pre-emptive refresh.

“There was no point replacing like with like,” said Mr Bradley. “We wanted to grade the performance we had and see if there were other technologies that would help us to improve on that. So we went to tender.”

The Solution

The technical solution selected is based on the Schneider Electric Talus T4E RTU supported by the installation, project management and commissioning skills of the EMR team. This device not only integrates with NIW’s existing stock of RTUs but also future-proofs the telemetry infrastructure by making it IP-ready.

This next generation RTU also provides NIW with a higher level of functionality according to Mark Quinn, chief executive with EMR Integration Solutions.

“The existing equipment is limited in terms speed and performance but most importantly, it’s limited to monitoring only. By selecting an RTU based on the WITS/DNP3 protocol which facilitates IP traffic, the upgrade moves NIW up the control stack and opens up the possibility of greater systems integration and automation.

“For example, NIW now have the option of remotely controlling assets and automating control routines for pumping stations and reservoirs. This will help to reduce energy, cut waste and provide greater efficiency on the water network,” he said.


“The biggest benefit of this project is continued protection of a high quality water supply,” said Mr. Bradley. “The upgrade of these outstations is part of a strategic program focused on using the power of technology to reduce operational costs and maintain quality levels.

“We’re looking at better ways of water retention in the service reservoirs, for example, as opposed to just filling the tank to its maximum. So we now have less waste, we’re using less energy and we’re less vulnerable to issues with service reservoirs,” he said.

The move towards RTU standardisation also delivers benefits to the organisation. And with up to eight types of telemetry outstation currently in service, Mr Bradley is hoping to reduce that to one or two over time. “By standardising, our outstations are much easier to maintain, we require fewer spares and it assists the knowledgebase of staff who have to support the assets,” he said.

The contract was awarded to EMR following a competitive tender process.

“There were two elements to the tender evaluation; quality of the tender return and cost,” said Mr Bradley. “EMR scored highly on both. Our experience of working with them is very positive and they’re extremely pragmatic in their approach. We enjoy a very good working relationship with the team and the skills and expertise of their technical staff ensure that projects are completed in a professional and timely manner.”